Cookie policy
This one is simple. On this website, we don’t set cookies for general website visitors.
For analytics, we use the privacy-focused Matomo in cookieless mode. This is fully GDPR compliant and stores no personally identifiable information.
If you interact with the site in any way that requires a login, we set session cookies which only contain a session id, no personally identifiable information, and they’re destroyed when your session ends.
Privacy policy
This policy explains how we collect, use, and protect your personal information. If you have any questions, you can contact us at [email protected].
What data we collect
We may collect personal information when you contact us, such as:
- Your name
- Email address
- Phone number
- Job title
- Other contact details
We do not collect or process sensitive personal data. During our work, any processing of a client’s personal data is covered by strict non-disclosure agreements and contracts on a case-by-case basis.
How we collect your data
We collect data:
- When you contact us directly via email, online platforms such as LinkedIn, or (hopefully) when we meet in person and chat.
- As part of our business relationship with clients, under the terms of our contracts.
Why we collect your data
We collect your data to:
- Communicate with you and respond to inquiries
- Provide our services to clients
- Manage client relationships
- Improve our services
Data sharing and storage
We store some of your information in:
- Zoho Mail for emails
- Google Drive for document storage
Where possible, we use UK-based infrastructure. When that’s not available, we rely on GDPR-compliant safeguards, such as equivalence (EU GDPR), Standard Contractual Clauses, and Data Processing Agreements.
How long we keep your data
Client data is retained as per our contract and is securely destroyed at the end of the project. For leads and prospects, we keep your information until it is no longer necessary for the purpose it was collected.
Your rights
Under GDPR, you have rights related to your personal data, including the right to access, correct, or delete it. To make any requests, contact us at [email protected].
How we protect your data
We take data security seriously and use measures such as:
- Least privilege and data minimisation
- Secure by default principles
- Access controls and password management
- End-user device management
- Encryption of data at rest and in transit
Changes to this policy
We may update this policy from time to time. We’ll notify you of any changes by updating the date at the bottom of this page.
Last updated: 14th October 2024